Free general office clerk job description template
Fill in the [brackets] and cut anything that doesn’t fit your job. Unlock one-tap copy and PDF download free with your email.
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General Office Clerk job description template · Fill in the [brackets]
General Office Clerk
About the job
[Business name] is hiring a General Office Clerk who keeps a small office running: phones, mail, filing, data entry and routine paperwork. [One or two sentences about your business and why someone would want to work there.]
What you’ll do
- Answer telephone calls, take messages and respond to emails
- Sort and deliver incoming mail and send outgoing mail
- Schedule appointments and receive customers or visitors
- Provide general information to staff, clients or the public
- Type, format or edit routine memos and reports
- Copy, file and update paper and electronic documents
- Prepare and process bills and other office documents
- Collect information and perform data entry
What you need
- High school diploma or equivalent
- Basic computer skills [Microsoft Office or Google Workspace]
- Clear writing and phone manner
- Attention to detail
Nice to have
- Office experience
- Experience with [your accounting or scheduling software]
How to apply
[Apply link, email or phone], by [date].
[Business name] is an equal opportunity employer.
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Example: the template filled in for a small business
Hypothetical example for Bluebird Insurance and Tax, a three-person office.
Bluebird Insurance and Tax is hiring a General Office Clerk (Monday to Friday, 8:30 a.m. to 5 p.m.). You'll answer phones, schedule appointments, file and enter data. No experience required; we train.
Notice what makes it work: real hours, the actual tools, who they report to, and one honest reason to want the job. That’s the difference between a blank template and a job description that gets the right applicants.
What a general office clerk does
A general office clerk keeps a small office running: phones, mail, filing, data entry and routine paperwork. Typical duties include:
- Answer telephone calls, take messages and respond to emails
- Sort and deliver incoming mail and send outgoing mail
- Schedule appointments and receive customers or visitors
- Provide general information to staff, clients or the public
- Type, format or edit routine memos and reports
- Copy, file and update paper and electronic documents
Duties adapted from the U.S. Bureau of Labor Statistics, Occupational Outlook Handbook.
Requirements, training and licenses
The Bureau of Labor Statistics page for general office clerks lists no licensing or certification requirement, and training typically lasts up to a month.
Training: Short-term on-the-job training, up to one month.
Source: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook: General Office Clerks.
How much does a general office clerk make?
Source: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook. A median means half earned more and half earned less. Pay in your area may be higher or lower; check postings for similar jobs near you. A growing number of states and cities require a pay range in job postings, so check your local rules before you post.
Before you set the rate, run the free hiring cost calculator. It adds payroll taxes and other costs and shows how much work the hire needs to bring in to pay for itself.
Free template or written for you?
| Free template | Job Description $30 | Hiring Kit $299 | |
|---|---|---|---|
| Written for | Any business | Your business | Your business |
| Duties and schedule | Typical, with blanks | Yours, filled in | Yours, filled in |
| Pay | National figure | Set for your local market | Set for your local market |
| State rules | “Check your state” | Checked for your state | Checked for your state |
| Ready to post | No, you edit it | Yes | Yes, plus the job posting |
| Performance review form | — | Included free | Included |
| Interview guide and 30-60-90 day plan | — | — | Included |
| Use the template | Have us write it | Get the Hiring Kit |
Free template
- Typical duties with blanks to fill in
- National pay figure
- You edit it before posting
Job Description · $30
- Written for your business: your duties, schedule and pay
- Checked for your state’s rules
- Ready to post
- Free matching performance review form
Hiring Kit · $299
- Everything in the $30 job description
- The job posting
- Interview guide
- 30-60-90 day plan for the new hire
Fixed prices. See what’s included in Job Description Writing and the Hiring Kit.
Common questions
How is this different from an office assistant?
Titles overlap. Describe the actual tasks, such as phones, scheduling, data entry and filing, so applicants can tell whether it fits.
Can I use this template for free?
Yes. Copy it, edit it and post it. It's a starting point written for any business, so fill in the brackets and adjust the duties to your actual job. If you'd rather have it written for your business, ready to post, our Job Description service is $30.
Is this legal advice?
No. This page is general information. Requirements for some roles, especially in healthcare, vary by state. Check your state's rules, and talk to an employment attorney if you're unsure.
Published by Groundwork Business Advisory. Updated October 2026. General information, not legal advice. Pay data: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, May 2025 wage estimates.